FAQ
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How do I get help?
Send the request form with your town, property type and what is happening. It is open 24/7.
Will I need to show ID?
Yes. For a lockout you will be asked for ID and proof that you live at the address, or the V5C logbook for a car. It protects you as much as anyone.
Should I change the lock or just the cylinder?
On most uPVC and composite doors a new anti-snap euro cylinder solves lost keys and weak cylinders; a worn multipoint gearbox or an old mortice lock may need replacing. Check what your insurer asks for on final exit doors.
Are prices listed?
No. Estimates follow an on-site assessment.
Where do you cover?
See the areas pages for cities across United Kingdom.